Política de envio

Delivery time: Total Delivery Time = Processing Time + Shipping Time.

Free Tariff

Sinis will pay all the relative tariff costs, customers DO NOT NEED to pay any tariff fees.

Processing Time

Before shipping your order, usually we need 1-3 business days to prepare your products. The processing time is separate from the 3-7 business days depending on stock availability.
Notice: Some products are pre-sale. The processing time for this type of product takes about 15 to 30 days. Before buying, please pay attention. Thank you! During this difficult time, the factories and warehouse is being operated under additional guidelines to ensure the safety of both the workers and the products. So the processing time may be longer. we need extra 1-3 business days to prepare your orders, do strict quality-control tests, thorough disinfection, and carefully packed.

Shipping Time

Generally, for Standard Shipping, it will take 3-15 business days for your orders to reach you, some distance area might take even longer.

Our system will send you notification emails once your parcel is stated to be shipped out, please wait patiently. We appreciate your kind understanding. Please pray with us for the world to get through this tragedy sooner safely.Hope everyone can be healthy and safe.

Delivery time may vary, especially during the peak periods. Please be more patient.

Shipping logistics providers & Tracking Websites

4PX-A global logistics freight forwarder, different countries have different corresponding service providers, such as Hermes in Germany, Colissimo in France, and USPS in the United States.
Package Tracking Website: https://track.4px.com/#/

EMS-Package Tracking Website: https://track.4px.com/#/

DHL-Package Tracking Website: https://www.dhl.com/gb-en/home.html or https://track.4px.com/#/

UPS-Package Tracking Website: https://www.ups.com/track?loc=en_US&requester=ST/

USPS-Package Tracking Website: https://tools.usps.com/go/TrackConfirmAction_input

FedEx-Package Tracking Website: https://www.fedex.com/en-us/tracking.html

*Note*

1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.

2. When encountering force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

3. We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at mavis@sinis.com within 3 business days after receiving shipping.